We want each order to reach you as quickly as possible and I will post any item as soon as payment is received. Please allow a little extra time during busy periods like Christmas and Valentines ect. Free delivery on all items in the UK. All orders are despatched safely in a padded envelope and sent via standard 1st class delivery. If sold out please allow 3-4 working days for your delivery to arrive.
We are well stocked at SuperLdN but if there is any kind of delay due to an item being out of stock I will let you know straight away. All the items at SuperLdN are made entirely by hand to the best standard possible and I am confident that you will love the product you have chosen. If there is a problem with your order or you are unhappy with your purchase then please send me an e-mail to email@example.com within 7 days of receiving it. Please add a little note of what you are not satisfied with in your e-mail so that I can improve my offering in the future.
Return the goods in its original packaging, use a 'signed for' delivery method and please make sure to obtain proof of postage. We can not accept responsibilty for parcels that are damaged or lost during transit. I will refund the full price of the item plus the return postage once I have received the faulty product(s). I will process the refund of your order payment directly to your payment debit or credit card within 7 working days. Original postage charges will not be refunded. If you would like to cancel your order please do so as soon as possible using the same method like a return, see above. If you have any other questions please feel free to drop me a line at firstname.lastname@example.org.
I am always happy to help with any query you may have just visit the contact page and send me an email.
Steven / SuperLdN
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